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Top Five
This month to date:
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1.
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Edward
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25
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2.
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pamela
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12
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3.
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william
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9
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4.
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Jan
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8
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5.
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floyd
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8
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Top Five
Last month:
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1.
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Balazs
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133
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2.
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Doug
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92
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3.
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pamela
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78
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4.
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Doris
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69
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5.
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floyd
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68
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Gambling Grumbles Reports
All the Gambling Grumbles mediation reports are listed below.
You can order the listings by clicking on the appropriate column heading:
- Report Date (most recent first)
- Mediation Outcome (Most successful outcomes first)
- Casinos (Alphabetically)
- Software Suppliers (Alphabetically)
|
 | Click on Casino | Mediation Outcome | View Report | Summary | Software | Report Date |
 | 7Spins Casino |  | Quick, Easy, Settlement | One e-mail from Gambling Grumbles resulted in the player being paid after a two-month delay. |  | April 2010 |
 | African Palace Casino |  | Pays, at last. | No explanation by the casino, but the player did get paid. |  | May 2010 |
| African Palace Casino |  | Waiting for Installment Payments | A lot of delays, a lot of paper work, and eventually installment payments. | | June 2010 |
 | Aladdin's Gold Casino | | Honestly, a Lot of Red Tape | The casino's bureaucracy made it difficult, but the player wound up with her money. |  | January 2010 |
 | Betsafe Casino | | The right answer from the right man | When the right man got involved, the casino paid quickly. |  | June 2010 |
 | BetUS Casino | | This is our kind of report. | An Australian nurse is now $1800 richer. |  | August 2010 |
| BetUS Casino | | If It Doesn't Like How You Play, You won't Be Paid. | The player is deemed a "professional" and refused his winnings. | | August 2010 |
 | Big Dollar Casino |  | No violation, no payout | It hasn't paid the player and ignores all e-mails. |  | May 2010 |
 | Bingo Las Vegas |  | Double log in means no winnings | Who's telling the truth? You decide. | | May 2010 |
| Bingo Las Vegas | | A simple dispute made difficult | In a dispute which should have been simple, but was made complicated, the casino refused to pay out winnings. | | June 2010 |
 | BlackLights Casino | | If only they were all this easy | Gambling Grumbles wrote to the casino and the player got his money within a day. | | June 2010 |
 | Bodog Poker | | Are wives responsible for their husband's actions? | The player lost $8,400 because of her husband's past. |  | August 2010 |
 | Casino 770 | | More than one account? | Gambling Grumbles got the player's 500 GBP deposit returned, but it kept his winnings. |  | April 2010 |
 | Casino Action | | Wrongly Named | The casino won't pay and won't explain why. | | May 2010 |
 | Casino Club | | All's Well That Ends Well. | For two years the player tried to get his deposit back. The casino said it was a misunderstanding and sent it to him |  | March 2010 |
 | Casino Last Minute | | Silenzio! | It owes the player 2000 Euros, won't pay, and won't answer e-mails. |  | March 2010 |
 | Casino Splendido | | A splendid ripoff | The casino refuses to return the deposit of a customer it won't allow to play. | | June 2010 |
 | Cleopatras Palace | | What are the Terms and Conditions? | The player was so obviously wrong that we didn't even contact the casino. | | November 2009 |
 | Club Player Casino | | Simply Misunderstandings | It told Gambling Grumbles it would pay the player -- but never did. | | April 2010 |
 | Club World Casino | | A Particularly Happy Result | Gambling Grumbles helped a university student collect almost 30,000 GBP. | | April 2010 |
 | Cool Cat Casino | | Promises, Promises. | The casino keeps promising to pay but doesn't quite do it. | | August 2010 |
 | Desert Dollar | | Confiscation Without Explanation | The casino kept all the player's money and gave no reason. | | August 2010 |
 | Eldorado Palace | | Going three steps further than Catch 22 | The casino won't pay and won't talk. |  | January 2010 |
 | Gamblers Palace | | A long road to the bank | Paid -- finally! | | January 2010 |
 | Go Casino | | Adding Insult to Injury | The player saw his winnings "Go" away. |  | August 2010 |
 | iNetBet | | Here are the facts. You decide. | The casino agreed to return the deposit, but is that enough? | | March 2010 |
 | Littlewoods Casino | | The Best Possible Ending. | It locked out the player, but only after paying him. |  | March 2010 |
 | Lock Casino | | Keeping even the deposit | The evidence was against the player -- but not ironclad. | | May 2010 |
 | Luck3 Casino | | Paid in Time for Christmas | It was only $10, but it meant that a little girl in Lithuania could get her Christmas book. | | December 2009 |
 | One Club Casino | | Refund, yes. Explanation, no. | Gambling Grumbles got the player's deposit returned, but no clear explanation of why his winnings weren't paid. | | March 2010 |
 | Play Cherry Casino | | A 5000 Euro Mistake | The player received no money but the casino fixed its T&Cs. | | August 2010 |
 | Rushmore Casino | | Vindication and payment | One stubborn player, a lot of supporters, and -- in the end -- the casino reversed its position and paid. | | June 2010 |
 | Slots Oasis Casino | | Always read the T&Cs! | The player did not get over $50,000 in winnings because he failed to follow one simple rule. | | April 2010 |
 | Slots Of Fortune | | He broke a rule -- but is the rule right? | The casino says the player is a "bonus abuser" but agrees to return all deposits. | | August 2010 |
 | Spin Palace Casino | | A smiling face but no payout | Using faked ID cost the player his money | | June 2010 |
 | Sportsbook.com Casino | | Intelligence, heart, and authority | The casino knows what good customer relations means. |  | January 2010 |
| Sportsbook.com Casino | | A Grumble that wasn't really Work | It took Gambling Grumbles 11 hours and 17 minutes to get the player paid. | | February 2010 |
 | Stryyke Casino | | Stryyking out! | After failing to pay, this casino ignored all inquiries. | | August 2010 |
 | Thebes Casino | | The kind of dispute we like -- easily solved. | The ID went missing but Gambling Grumbles solved the problem. | | July 2010 |
 | Titan Casino | | Very Muddy Waters | We just don't know who was right in this dispute. | | March 2010 |
 | Tower Gaming | | The gamble goes far beyond what you thought. | The player would rather lose both winnings and bonus than give them her passport -- and we agree with her. | | March 2010 |
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Black List
Below is a Black List of casinos. It is a summary of all the casinos blacklisted by at least 35% of prominent online gambling portals and ranked in order mention. Unfavourable outcomes on Gambling Grumbles are included.
If a casino is placed on numerous black lists, there is a reasonable probability that the accusations are well founded.
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| Rank | | Casino Name | Software | Reasons |
| 1 |  | Club Player, Slots of Vegas, Dreams, Palace of Chance | | Non Payment of Winnings. Unresponsive Customer Service. See Gambling Grumbles Dispute. |
| 2 |  | Bet Royal, Cool Cat, Cirrus | | Non Payment of Winnings. Unresponsive Customer Service. |
| 3 |  | Casino Grand Bay | | Unethical Business Practice. Breach of Contracts. |
| 4 |  | The Virtual, VIP Lounge, Wild Vegas, Prism | | Non Payment of Winnings. Unresponsive Customer Service. |
| 5 |  | Belle Vegas Online | | Unethical Business Practice. Breach of Contracts. Suspected Thievery. |
| 6 |  | Jupiter Club Casino | | Unethical Business Practice. Breach of Contracts. Suspected Thievery. |
| 7 |  | Fortune Junction | | Unethical Business Practice. Breach of Contracts. |
| 8 |  | Lake Palace Casino | | Unethical Business Practice. Breach of Contracts. Suspected Thievery. |
| 9 |  | Road House Reels | | Unethical Business Practice. Breach of Contracts. |
| 10 |  | Villa Fortuna Casino | | Non Payment of Winnings. Breach of Contracts. |
| 11 |  | Jackpot Wheel | | Unethical Business Practice. Breach of Contracts. |
| 12 |  | Eldorado Palace | | Partial Payments. Unresponive Customer Service. See Gambling Grumbles Report. Confiscation of Winnings. |
| 13 |  | Casinobar | | Questionable Software. Dealing Blackjack Seconds. Unresponsive Customer Service. |
| 14 |  | Gold Betting |  | Non Payment of Winnings. Unfair Game Play. Divergent Game Play Fun vs Real Mode. |
| 15 |  | Absolute Poker | | Super User Access to Cheat. Accusations of Colluding. |
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Watch List of Casinos
Below are casinos blacklisted by at least 20% of other portals but which weren't listed sufficient times to make it to the Black List.
They are ranked by the number of times they were blacklisted.
|
| Rank | | Casino Name | Software | Reasons |
| 1 |  | Mapau Casino |  | Non Payment of Winnings. Unresponsive Customer Service. Numerous Customer Complaints. |
| 2 |  | Slots Alley |  | Non Payment of Winnings. Poor Software. |
| 3 |  | Silver Sands Casino | | Confiscation of Winnings. Awarded "Worst Player Experience" by CasinoMeister. Unethical Business Practices. Poor Management. Numerous Customer Complaints. |
| 4 |  | African Palace | | Non Payment of Winnings. Slow Payments. |
| 5 |  | Players Vegas | | Non Payment of Winnings. Unfair Game Play. |
| 6 |  | Mapau Bingo | | Non Payment of Winnings. Unresponsive Customer Service. Numerous Customer Complaints. |
| 7 |  | Big Dollar Casino | | Unethical Business Practice. Breach of Contracts. Non Payment of Winnings. See Gambling Grumbles Report. |
| 8 |  | Lucky Dog Sports | | Non Payment of Winnings. Unfair Game Play. |
| 9 |  | Casino Fortune | | Non Payment of Winnings. Unresponsive Customer Service. |
| 10 |  | Atlantic Vegas | | No Gaming License. |
| 11 |  | Miami Beach Casino | | Non Payment of Winnings. Unresponsive Customer Service. Numerous Customer Complaints. |
| 12 |  | Captain Jack Casino | | Unethical Business Practice. Non Payment of Winnings. Confiscation of Winnings. Unresponsive Customer Service. |
| 13 |  | Bingo Las Vegas | | Non Payment of Winnings. Unresponsive Customer Service. See Gambling Grumbles Report. |
| 14 |  | Casino Last Minute |  | Non Payment of Winnings. Unprofessional Customer Service. See Gambling Grumbles Report. |
| 15 |  | Cats Eye Casino | | Unethical Business Practice. Bonus Restrictions. Confiscation of Winnings. Unresponsive Customer Service. |
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Recommended Online Casinos
Chose your casino with confidence
Most gambling portals recommend online casinos. The list of recommended online casinos below is a combination from a large number of other sites.
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Using this recommended online casinos list will save you the task of shopping around and will help you to choose a casino with confidence.
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| Rank | | Click on Casino | Reasons | Software | Bonus & How to Claim | Terms | US | Download Software |
| 1 | | Rushmore Casino | High Credit Card Acceptance Rate, Good Customer Service, Software, Wide Game Variety, Graphics, US Players Accepted, VIP Program, Courteous Staff, Fast Game Speed, Variety of Promotions, Bonus Offerings, Security | | Bonus
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How to Claim
Codes for 1st 3 deposits: Gport1, Gport2, Gport3. Enter in 'Redeem Coupons' section after depositing but before wagering.
| Bonus TermsRushmore Casino
BONUS TERMS
Coupon Codes for First 3 Deposits:
Gport1, Gport2, Gport3.
Valid for table games & slots.
Wager 15 x (Deposit + Bonus).
|  | Download |
| 2 |  | Online Vegas Casino | Solid Reputation, Software, Bonus Offerings, Professional Customer Service, Many Deposit Choices, US Players Accepted, Wide Withdrawal Choices, Promotions, Fast Game Speed, High Payout Percentages, Large Progressive Jackpots | | Bonus
Bonus
100% to $500 on 1st Deposit
Additional Bonus
Match Bonuses on Next 9 Deposits. to $5,000 Total.
How to Claim
Online Vegas adds 1st bonus automatically.
Email casino support for bonuses 2-10.
| Bonus TermsOnline Vegas Casino
BONUS TERMS
10 x (Deposit + Bonus)
| | Download |
| 3 |  | Cherry Red Casino | US Players Accepted, Bonus Offerings, Software, Fast Payouts, Customer Service, Graphics, Promotions, Simple Registration, Easily Navigable Lobby, Game Speed, Wide Game Variety, Good Company Reputation, Many Payment Options | | Bonus
Bonus
EXCLUSIVE BONUS:
200% to $400 on 1st Deposit
Additional Bonus
ADDITIONAL EXCLUSIVE BONUS:
200% to $400 on 2nd & 3rd Deposits
How to Claim
Codes for 1st 3 deposits: Gport1, Gport2, Gport3. Enter in 'Redeem Coupons' section after depositing but before wagering.
| Bonus TermsCherry Red Casino
BONUS TERMS
Coupon Codes for First 3 Deposits:
Gport1, Gport2, Gport3.
Valid for table games & slots.
Wager 25 x (Deposit + Bonus).
Winnings derived from bonus can be cashed out, but not the bonus itself.
| | Download |
| 4 |  | Millionaire Casino | High Tournament Payouts, Variety of Bonus Offerings, Professional Customer Service, VIP Program, High Roller Program, Fast Payouts, Attractive Promotions, Security, Site Presentation, US Players Accepted, Sophisticated Software | | Bonus
Bonus
100% to $2000 on 1st Deposit
Additional Bonus
100% to $1000 on 2nd Deposit
100% to $2000 on 3rd Deposit
How to Claim
Added automatically & instantly after each deposit.
| Bonus TermsMillionaire Casino
BONUS TERMS
20 x (Deposit + Bonus). All winnings from bonus are cashable.
| | Download |
| 5 | | Slots Oasis | Wide Game Variety, Software, Secure Deposits, Instant Online Support, High Payout Percentages, Unique Casino Design, US Players Accepted, Sharp Graphics, Customizable Game Play, Fast Payouts, Unique Stats Reporting Feature, Large Progressive Jackpots | | Bonus
Bonus
400% to $4,000
Additional Bonus
150% to $750 on Weekends
How to Claim
Enter code 4000FREE in 'Redeem Coupons' section after depositing but before wagering.
| Bonus TermsSlots Oasis
BONUS TERMS
Wager 20 x (Deposit + Bonus) at
Slots Oasis Casino.
Winnings derived from bonus can be cashed out.
| | Download |
| 6 |  | Rome Casino | Prompt Customer Service, Variety of Bonus Offerings, Cutting Edge Software, High Payouts, Graphics, Unique Ancient Rome Casino Theme, Wide Slots Variety, Player Referral Program, Fast Game Speed, Simultaneous Gaming, US Players Accepted | | Bonus
Bonus
200% to $1,000
Additional Bonus
200% to $1,000 on Deposits 1-3.
150% to $1,000 on Deposits 4-6.
100% to $1,000 on Deposits 7-9.
You bargain bonus for 10th Deposit.
How to Claim
Rome Casino adds bonus automatically within minutes of depositing.
Players should not make any wagers until bonus received.
| Bonus TermsRome Casino
BONUS TERMS
20 x (Deposit + Bonus)
| | Download |
| 7 |  | Bodog Casino | Casino School, Software, Fast Mobile Casino, Fast Customer Service, Security, US Players Accepted, Player Referral Incentives, Trustworthy Reputation, Wide Range of Deposit Options, Large Variety of Table Games, Comprehensive VIP Program | | Bonus
Bonus
10% Signup Bonus with
No Maximum
Additional Bonus
No
How to Claim
Bodog Casino adds bonus automatically within 30 mins of deposit.
| Bonus TermsBodog Casino
BONUS TERMS
Wager 15 x (deposit + bonus) to cash out.
| | Download |
| 8 |  | English Harbour Casino | Wide Game Variety, Customer Service, Range of Bonus Offerings, High Payout Percentages, High Prize Slots Tournaments, Recipient of Online Gambling Insider's Online Casino of 2008 Award | | Bonus
Bonus
$5 No Deposit
Additional Bonus
100% to $200 on First 4 Deposits
How to Claim
No Deposit Bonus added automatically within 24 hours.
Match Bonus is automatic & instant after depositing.
| Bonus TermsEnglish Harbour Casino
BONUS TERMS
$5 No Deposit: 20 x Bonus. Max cashout is $50.
100% Match: 20 x (Deposit + Bonus).
Only bonus winnings are cashable.
| | Download |
| 9 |  | Las Vegas USA | Software, Secure Deposits, Fast Customer Service, US Players Accepted, Wide Table Games Variety, Cashable Casino Bonuses, Large Range of Deposit Options, Glitzy Las Vegas Theme, Large Slots Selection | | Bonus
Bonus
125% to $100 PLUS
25% on rest of deposit
Additional Bonus
No
How to Claim
Added automatically after depositing.
| Bonus TermsLas Vegas USA
BONUS TERMS
40 x (Deposit + Bonus)
| | Download |
| 10 |  | Super Slots | Wide Game Variety, Weekly Bonus Offerings, Excellent Customer Service, Large Progressive Jackpots, Unique Casino Software, Continuous Promotions, High Payout Percentages, Large Slots Selection, Playful and Colorful Graphics | | Bonus
Bonus
100% to $500 on First 4 Deposits
Additional Bonus
No
How to Claim
Added automatically & instantly after each deposit.
| Bonus TermsSuper Slots
BONUS TERMS
20 x (Deposit + Bonus). Only bonus winnings are cashable.
| | Download |
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There are three roads to ruin; women, gambling and technicians. The most pleasant is with women, the quickest is with gambling, but the surest is with technicians.
Georges Pompidou, French Politician
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